Technical Requirements
To ensure the best possible experience with VU Collaborate, the following technical requirements are recommended.
This guide covers the following topics, use these links for easier navigation:
System and Software Requirements
| Required | Recommended | |
|---|---|---|
| Operating system | Windows XP, Vista, Windows 7 or greater; Mac OS (10.12) | Windows 7 or greater; Mac OS (10.12 or greater) |
| Java Runtime Environment (JRE) | JRE 1.6.x (Required to run the Equation Editor) | Latest update |
| JavaScript | Enabled | Enabled |
| Cookies | Enabled | Enabled |
Browser Support
Using the latest browser update is important for optimal function of VU Collaborate, Chrome is highly recommended.
Ensure that your browser has JavaScript and Cookies enabled.
Windows
| Browser | Status |
|---|---|
| Chrome | Supported (Highly recommended) |
| Microsoft Edge | Supported |
| Firefox | Supported |
Mac OS X
| Browser | Status |
|---|---|
| Chrome (newest) | Supported (Highly recommended) |
| Safari 11.0 - 12.1.2 | Supported (recommended) |
| Firefox (newest) | Supported |
Tablet Support for Desktop Web
| Browser | Status |
|---|---|
| Android Browser (newest) | Supported |
| iPad Safari (newest) | Supported |
Mobile Web
| Operating System/Browser | Status |
|---|---|
| iOS (Newest) | Supported |
| iOS 5 (Safari 5.1) | Supported |
| Android 9.0 (Android P - Newest) | Supported |
Further Support
Visit the VU Collaborate Help site at https://studentvucollaboratehelp.vu.edu.au for up to date information and resources.
Contact ITS Service Desk on (03) 9919 2777, email: This email address is being protected from spambots. You need JavaScript enabled to view it. or via self-service https://www.vu.edu.au/current-students/new-to-vu/student-tools-it-services/it-support-for-students for further technical support.
